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The project worked in 10 towns in Uganda - Kampala, 3 towns in eastern Uganda, 3 towns in south-west Uganda and 3 towns from the central area.
In most towns, the pattern of water availability and use is complex with a relatively low number of household connections to piped water. The unserved population utilises a mixture of public standpipes, purchase from neighbours with piped water connections, point sources (protected springs and boreholes) and unprotected sources. In towns covered by the utility supply, the majority of sources available are piped, primarily from individuals who sell water from household connections, although point sources may represent up to 40% of available sources. A pilot water usage study in Kampala indicated that 60% of the urban poor utilise piped water as their source of preference, although the majority of households utilise 2 or more sources (with protected springs being the principal subsidiary source). Vendor usage is relatively common (water is collected from protected springs) but seems greater amongst higher-income households who can afford the cost of this water.
Costs of water purchased from neighbours indicates that the household collecting this water pay up to 10 times as the charge levied on public standpipes and up to 7 times the unit cost of water supplied through a household connection. The analysis of cost of water supply has shown that unit costs should be affordable to most people in the country. However, it appears likely that the capital investment in terms of connection fees and payment for materials for connections may be a major barrier to connection, particularly at a household level. In addition, there appear to be doubts regarding the reliability of NW&SC billing procedures. Disconnection from water supply remains an issue of concern for both households and communities operating communal standpipes and this reflects a lack of balance between billing structures and income patterns. Staff working on the surveillance project are working with communities to explore problems caused by cost and a contingent valuation study is being planned to assess these issues more fully.
In towns with a Municipal water supply, point sources or community-managed gravity-fed piped water supplies are the most commonly available sources, reflecting the greater problems in the supply of water the Municipal Councils face.
The ongoing work of the project has meant that water quality and water supply are maintaining a high profile. The field staffs in Municipal Councils are now required to provide monthly summaries of water quality in their Division by their Head of Department and Town Clerks. A reporting framework has been developed for information feedback to communities including whether faecal contamination is present, major risks identified and recommendations for action. There has been a great demand for such information and although it is not possible to provide information for every individual user, Public Health staff provide reports to community leaders and attend community meetings to provide information on water quality. Reports are also prepared for NW&SC who have reciprocated with their results.
The routine data collected from Kampala indicate that the quality of the piped network is generally good with respect to microbiological quality, with an average monthly compliance with 0FC/100ml of over 97%. However, reported discontinuity is high in some areas and free chlorine residuals are inadequate in some areas. Failures in microbiological quality tend to be due to localised problems, usually within the customer mains. Where water quality failures have been found, rapid action has been possible by Public Health staff to rectify the problem by working with users.
Protected springs are being routinely monitored to assess temporal fluctuations and to provide a data set from which to identify major problems. The sanitary inspection data collected indicates that the major problems relate to sanitary completion and urgent attention is required to improve such sources because of their high level of use both directly by households and indirectly through purchase of vendor water. The project is now using this data, along with information about the piped network to develop a strategy for water supply improvement in Kampala. In addition, to existing data, a water supply vulnerability index will be used to define high risk areas based on the zoning concepts already used by the project.
The community-based work in Kampala has already yielded results as each community met has identified priorities and discussed ways of monitoring and managing water supplies. Most have identified the improvement of protected springs as the major priority, although there is some interest in accessing piped water through public tapstands in one or two communities.
The analysis of data from NW&SC has yielded useful information about the adequacy of the piped water network in Kampala. At present, there are concerns about the overall bulk distribution coverage which appears to limit access in some low-income areas, particularly as the distance to supply mains may substantially increase connection costs.
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